{"id":1640,"date":"2018-12-20T13:33:56","date_gmt":"2018-12-20T12:33:56","guid":{"rendered":"http:\/\/www.visiativ.at\/?page_id=1640"},"modified":"2024-05-10T12:11:47","modified_gmt":"2024-05-10T10:11:47","slug":"visiativ-support","status":"publish","type":"page","link":"https:\/\/www.visiativ.at\/support\/visiativ-support\/","title":{"rendered":"Support &amp; Helpdesk-Service"},"content":{"rendered":"<div id=\"av_section_1\" class=\"avia-section av-kgbydl9i-23cff729e60bb00d9e0b613d662d2470 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right\" data-section-bg-repeat=\"stretch\" data-av_minimum_height_px=\"430\"><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class=\"container av-section-cont-open\" style=\"height:430px\"><main role=\"main\" itemprop=\"mainContentOfPage\" class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-1640\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26dbmg-63471c436e72d03dce905c6ae96f2765\">\n#top .av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:50px;\n}\nbody .av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765 .av-special-heading-tag{\nfont-size:50px;\n}\n.av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765 .av-subheading{\nfont-size:25px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-26dbmg-63471c436e72d03dce905c6ae96f2765 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div class=\"av-special-heading av-26dbmg-63471c436e72d03dce905c6ae96f2765 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-1  el_before_av_hr  avia-builder-el-first  av-inherit-size\"><h1 class=\"av-special-heading-tag\" itemprop=\"headline\">Visiativ Austria Support<\/h1><div class=\"av_custom_color av-subheading av-subheading_below\"><p>Wir bieten Ihnen schnelle und effektive Hilfe.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgbyicfe-d100d71faef1f4bfb1e1741cd7239684\">\n#top .hr.hr-invisible.av-kgbyicfe-d100d71faef1f4bfb1e1741cd7239684{\nheight:30px;\n}\n<\/style>\n<div class=\"hr av-kgbyicfe-d100d71faef1f4bfb1e1741cd7239684 hr-invisible  avia-builder-el-2  el_after_av_heading  el_before_av_button \"><span class=\"hr-inner \"><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class=\"avia-button-wrap av-liu3idst-c48a5d4afbc8704e49d60cd567228d3d-wrap avia-button-left  avia-builder-el-3  el_after_av_hr  avia-builder-el-last \">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-liu3idst-c48a5d4afbc8704e49d60cd567228d3d\">\n#top #wrap_all .avia-button.av-liu3idst-c48a5d4afbc8704e49d60cd567228d3d{\nbackground-color:#ffffff;\nborder-color:#2a2a2a;\ncolor:#000000;\nborder-style:none;\nborder-width:2px 2px 2px 2px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-liu3idst-c48a5d4afbc8704e49d60cd567228d3d:hover{\nbackground-color:#000000;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href=\"https:\/\/get.teamviewer.com\/ebmtv14\" class=\"avia-button av-liu3idst-c48a5d4afbc8704e49d60cd567228d3d av-link-btn avia-icon_select-no avia-size-large avia-position-left\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"avia_iconbox_title\">TeamViewer starten<\/span><\/a><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id=\"av_section_2\" class=\"avia-section av-9s82qw-2eab66f2e07c92afeb41a77bbf25b547 main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-1640\"><div class=\"entry-content-wrapper clearfix\">\n<div class=\"flex_column_table av-ltt3vnvu-dc2addf1ec9b1b9e47272f3fcccc53b1 sc-av_one_full av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltt3vnvu-dc2addf1ec9b1b9e47272f3fcccc53b1\">\n.flex_column.av-ltt3vnvu-dc2addf1ec9b1b9e47272f3fcccc53b1{\nwidth:100%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground-color:#f7f7fd;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-ltt3vnvu-dc2addf1ec9b1b9e47272f3fcccc53b1 .av-flex-placeholder{\nwidth:0%;\n}\n<\/style>\n<div class=\"flex_column av-ltt3vnvu-dc2addf1ec9b1b9e47272f3fcccc53b1 av_one_full  avia-builder-el-5  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-35obso-9fc3b9d5fa5191b888a5d63e4167619f\">\n#top .av-special-heading.av-35obso-9fc3b9d5fa5191b888a5d63e4167619f{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-35obso-9fc3b9d5fa5191b888a5d63e4167619f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-35obso-9fc3b9d5fa5191b888a5d63e4167619f .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<\/p><div class=\"av-special-heading av-35obso-9fc3b9d5fa5191b888a5d63e4167619f av-special-heading-h2 blockquote modern-quote  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Wartung f&uuml;r DASSAULT SYST&Egrave;MES Produkte<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br>\n<section class=\"av_textblock_section av-jpwl2p0n-910a9a0703becdb8455f6836f2957072 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p>Damit Sie Ihre Produkte und Services optimal entwickeln und produzieren k&ouml;nnen, ben&ouml;tigen Sie die richtigen Werkzeuge und Prozesse. Mit der Software-Wartung von Visiativ Austria stellen Sie die reibungslose Funktion Ihrer Software sicher.<\/p>\n<p>Um optimale Entwicklungsergebnisse zu erzielen, sollte auch Ihre Software-Installation auf dem neusten Stand der Software-Entwicklung sein. Damit profitieren Sie bestm&ouml;glich vom technischen Fortschritt.<\/p>\n<p>Im Falle von Problemen oder Fragen erhalten Sie rasch und unkompliziert Hilfe.<\/p>\n<p>Unsere erfahrenen Experten helfen Ihnen bei Fragen rund um den Einsatz der Software.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id=\"av_section_3\" class=\"avia-section av-a8qn2g-97025b205269f6558d7e3916be06e827 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-1640\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgg3ikrr-5-d0af02b51aba7ac447eff5a51b083cdd\">\n#top .av-special-heading.av-kgg3ikrr-5-d0af02b51aba7ac447eff5a51b083cdd{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kgg3ikrr-5-d0af02b51aba7ac447eff5a51b083cdd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kgg3ikrr-5-d0af02b51aba7ac447eff5a51b083cdd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div class=\"av-special-heading av-kgg3ikrr-5-d0af02b51aba7ac447eff5a51b083cdd av-special-heading-h2 blockquote modern-quote  avia-builder-el-9  el_before_av_one_third  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Die Visiativ Austria DASSAULT SYST&Egrave;MES Wartungsleistungen beinhalten folgende Leistungen:<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div class=\"flex_column_table av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c sc-av_one_third av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c\">\n.flex_column.av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c av_one_third  avia-builder-el-10  el_after_av_heading  el_before_av_one_third  first flex_column_table_cell av-equal-height-column av-align-top  \"><article class=\"iconbox iconbox_top av-ljicqjzc-eff2d283b2c0c6a3e05d02c37178ed25 av-icon-style-no-border  avia-builder-el-11  avia-builder-el-no-sibling  main_color\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_content\"><header class=\"entry-content-header\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59537;\" data-av_iconfont=\"entypo-fontello\"><\/div><h3 class=\"iconbox_content_title \" itemprop=\"headline\">Aktualisierungen<\/h3><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>Regelm&auml;&szlig;ige Software-Aktualisierungen mit umfangreichen Funktionserweiterungen<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8tyd60-8733a3aed5f47ce751a6944f686279ce\">\n.flex_column.av-8tyd60-8733a3aed5f47ce751a6944f686279ce{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-8tyd60-8733a3aed5f47ce751a6944f686279ce av_one_third  avia-builder-el-12  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top  \"><article class=\"iconbox iconbox_top av-ljicqwrv-45bea056d250ef8b45f2ab56a31d1b83 av-icon-style-no-border  avia-builder-el-13  avia-builder-el-no-sibling  main_color\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_content\"><header class=\"entry-content-header\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59500;\" data-av_iconfont=\"entypo-fontello\"><\/div><h3 class=\"iconbox_content_title \" itemprop=\"headline\">Bereitstellung<\/h3><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>Bereitstellung von Patches und Service Packs f&uuml;r die laufende Verbesserung der Software-Qualit&auml;t<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6wi5g8-c1a2461dcacdef0747fcb615285d04bb\">\n.flex_column.av-6wi5g8-c1a2461dcacdef0747fcb615285d04bb{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-6wi5g8-c1a2461dcacdef0747fcb615285d04bb av_one_third  avia-builder-el-14  el_after_av_one_third  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top  \"><article class=\"iconbox iconbox_top av-ljicrdjo-c36beaecc4b637bbab074de471ff209c av-icon-style-no-border  avia-builder-el-15  avia-builder-el-no-sibling  main_color\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_content\"><header class=\"entry-content-header\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59452;\" data-av_iconfont=\"entypo-fontello\"><\/div><h3 class=\"iconbox_content_title \" itemprop=\"headline\">Zugriff <\/h3><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>innerhalb des DASSAULT SYST&Egrave;MES Support-Portals auf:<\/p>\n<ul>\n<li style=\"text-align: left\"><a href=\"https:\/\/www.3ds.com\/de\/support\/wissensdatenbank\/\" target=\"_blank\" rel=\"noopener\">Wissensdatenbanken, Tipps &amp; Tricks und Anleitungen<\/a><\/li>\n<li style=\"text-align: left\">Teile- und Modellbibliotheken<\/li>\n<li style=\"text-align: left\"><a href=\"https:\/\/www.3ds.com\/de\/support\/benutzer-communitys\/\" target=\"_blank\" rel=\"noopener\">Experten- und Anwenderforen<\/a><\/li>\n<\/ul>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4wmx0o-7c58f9a7119297387828f259357fb536\">\n.avia-section.av-4wmx0o-7c58f9a7119297387828f259357fb536{\nbackground-color:#f7f7fd;\nbackground-image:unset;\n}\n<\/style>\n<div id=\"av_section_4\" class=\"avia-section av-4wmx0o-7c58f9a7119297387828f259357fb536 main_color avia-section-default avia-no-border-styling  avia-builder-el-16  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-1640\"><div class=\"entry-content-wrapper clearfix\">\n<div class=\"flex_column_table av-2uxo1k-debe9d21eca30f1bda0c111ef0cdb395 sc-av_two_third av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2uxo1k-debe9d21eca30f1bda0c111ef0cdb395\">\n.flex_column.av-2uxo1k-debe9d21eca30f1bda0c111ef0cdb395{\nwidth:66.333333333333%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-2uxo1k-debe9d21eca30f1bda0c111ef0cdb395 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div class=\"flex_column av-2uxo1k-debe9d21eca30f1bda0c111ef0cdb395 av_two_third  avia-builder-el-17  el_before_av_one_third  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltt4ozp7-a5bb83a71d38086589fb3f71be2966d8\">\n#top .av-special-heading.av-ltt4ozp7-a5bb83a71d38086589fb3f71be2966d8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ltt4ozp7-a5bb83a71d38086589fb3f71be2966d8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ltt4ozp7-a5bb83a71d38086589fb3f71be2966d8 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<\/p><div class=\"av-special-heading av-ltt4ozp7-a5bb83a71d38086589fb3f71be2966d8 av-special-heading-h2 blockquote modern-quote  avia-builder-el-18  el_before_av_textblock  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Folgende Anwendungen werden von uns betreut:<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br>\n<section class=\"av_textblock_section av-ltt4wskl-db227b09c2781400f3b33d43da6e18b8 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><ul>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/3dexperience\/\"><strong>3D<\/strong>EXPERIENCE<\/a><\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/catia\/\">CATIA<\/a><\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/solidworks\/\">SOLIDWORKS<\/a><\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/solidworks\/draftsight-2d\/\">DraftSight<\/a><\/li>\n<li>ENOVIA<\/li>\n<li>SmarTeam<\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/catia\/catia-composer\/\">CATIA Composer<\/a><\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/solidworks\/solidworks-composer\/\">SOLIDWORKS Composer<\/a><\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/simulia\/\">SIMULIA<\/a><\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/delmia\/\">DELMIA<\/a><\/li>\n<li>EXALEAD<\/li>\n<li><a href=\"https:\/\/www.visiativ.at\/software\/3dexperience\/autoform\/\">AutoForm<\/a><\/li>\n<li>NC-Postprozessoren<\/li>\n<\/ul>\n<\/div><\/section><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6l7zjc-650ffa4f3971be79575cc422694c1d5b\">\n.flex_column.av-6l7zjc-650ffa4f3971be79575cc422694c1d5b{\nwidth:32.666666666667%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground:url(https:\/\/www.visiativ.at\/wp-content\/uploads\/sites\/2\/2024\/03\/medium-shot-man-talking-phone.jpg) 50% 50% no-repeat scroll #ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-6l7zjc-650ffa4f3971be79575cc422694c1d5b .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div class=\"flex_column av-6l7zjc-650ffa4f3971be79575cc422694c1d5b av_one_third  avia-builder-el-20  el_after_av_two_third  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle avia-full-stretch  \"><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id=\"av_section_5\" class=\"avia-section av-85uybc-027c5736ce06eaeb989964d9cd63acba main_color avia-section-default avia-no-border-styling  avia-builder-el-21  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-1640\"><div class=\"entry-content-wrapper clearfix\">\n<div class=\"flex_column_table av-3vn97c-d1303be6b7faee4a8dcbd6738f49707f sc-av_one_full av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3vn97c-d1303be6b7faee4a8dcbd6738f49707f\">\n.flex_column.av-3vn97c-d1303be6b7faee4a8dcbd6738f49707f{\nwidth:100%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground-color:#f7f7fd;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-3vn97c-d1303be6b7faee4a8dcbd6738f49707f .av-flex-placeholder{\nwidth:0%;\n}\n<\/style>\n<div class=\"flex_column av-3vn97c-d1303be6b7faee4a8dcbd6738f49707f av_one_full  avia-builder-el-22  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27zu3s-681315f6c1d73641edff442f0589d229\">\n#top .av-special-heading.av-27zu3s-681315f6c1d73641edff442f0589d229{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-27zu3s-681315f6c1d73641edff442f0589d229 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-27zu3s-681315f6c1d73641edff442f0589d229 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<\/p><div class=\"av-special-heading av-27zu3s-681315f6c1d73641edff442f0589d229 av-special-heading-h2 blockquote modern-quote  avia-builder-el-23  el_before_av_textblock  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Visiativ Austria Support<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br>\n<section class=\"av_textblock_section av-ltt490sj-086b91b4278f98abf214bade227ca08d \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<h3>Anwender-Unterst&uuml;tzung f&uuml;r Visiativ Kunden: Wir helfen Ihnen gerne!<\/h3>\n<p>Sie setzen eine von uns implementierte CAD-\/ PLM-L&ouml;sung ein und haben eine Frage oder brauchen Unterst&uuml;tzung? Dann wenden Sie sich vertrauensvoll an unser Serviceteam. Unsere Spezialisten kennen Ihre Systeme sowohl im Bereich Infrastruktur als auch in den Anwendungen und k&ouml;nnen Sie schnell und effizient unterst&uuml;tzen.<\/p>\n<h3>Diese Leistungen erbringen wir je nach Anforderung:<\/h3>\n<ul>\n<li><a href=\"tel:+43%20664%208864%200000\">telefonisch<\/a><\/li>\n<li><a href=\"#servicebereich\">per Fernwartung<\/a><\/li>\n<li>vor Ort<\/li>\n<\/ul>\n<p>Ihre Anfrage k&ouml;nnen Sie &uuml;ber den Visiativ Helpdesk online in das Ticket-System eingeben. Der Helpdesk ist permanent verf&uuml;gbar und kann jederzeit, auch au&szlig;erhalb der B&uuml;rostunden, Supportanfragen entgegennehmen. Ihre Anfrage wird automatisch dem richtigen Spezialisten aus unserem Team zugeteilt.<\/p>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgg3v6q3-8512cbd116436379a2918c907ea4f309\">\n.avia-section.av-kgg3v6q3-8512cbd116436379a2918c907ea4f309{\nbackground-color:#f7f7fd;\nbackground-image:unset;\n}\n<\/style>\n<div id=\"av_section_6\" class=\"avia-section av-kgg3v6q3-8512cbd116436379a2918c907ea4f309 main_color avia-section-default avia-no-border-styling  avia-builder-el-25  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-1640\"><div class=\"entry-content-wrapper clearfix\">\n<div class=\"flex_column_table av-4kzgpk-18f1311fbdce8c21be291ec557e0ebce sc-av_one_half av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4kzgpk-18f1311fbdce8c21be291ec557e0ebce\">\n.flex_column.av-4kzgpk-18f1311fbdce8c21be291ec557e0ebce{\nwidth:49.5%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:50px 50px 50px 50px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-4kzgpk-18f1311fbdce8c21be291ec557e0ebce .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div class=\"flex_column av-4kzgpk-18f1311fbdce8c21be291ec557e0ebce av_one_half  avia-builder-el-27  el_after_av_codeblock  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-top  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljicugeg-f774f99c47dc6c9313ed6e692936b88b\">\n#top .av-special-heading.av-ljicugeg-f774f99c47dc6c9313ed6e692936b88b{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ljicugeg-f774f99c47dc6c9313ed6e692936b88b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ljicugeg-f774f99c47dc6c9313ed6e692936b88b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<\/p><div class=\"av-special-heading av-ljicugeg-f774f99c47dc6c9313ed6e692936b88b av-special-heading-h3 blockquote modern-quote  avia-builder-el-28  el_before_av_textblock  avia-builder-el-first \"><h3 class=\"av-special-heading-tag\" itemprop=\"headline\">Helpdesk-Service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br>\n<section class=\"av_textblock_section av-liu65c8d-3e70a91a1e14bc423657b9f27e2fd476 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p>Mit den Helpdesk-Service stehen Ihnen erfahrene Software-Experten zur Verf&uuml;gung, die bei allen Fragen zum Softwareeinsatz weiterhelfen:<\/p>\n<ul>\n<li>Bearbeitung von Anfragen, die sich auf Software-Produkte mit einer g&uuml;ltigen Software-Wartung beziehen<\/li>\n<li>Unterst&uuml;tzung und Hilfestellung zu Installation und Fehlerbehebung<\/li>\n<li>Unterst&uuml;tzung und Hilfestellung zu SOLIDWORKS Produktfunktionen und Men&uuml;befehlen<\/li>\n<li>Bearbeitung der Anfragen &uuml;ber Internet, Telefon oder E-Mail<\/li>\n<li><a href=\"tel:+4366488640000\">Telefonische Unterst&uuml;tzung<\/a><\/li>\n<li>&Uuml;bernahme der Kommunikation mit dem Software-Hersteller<\/li>\n<li>Erfahrene, von DASSAULT SYST&Egrave;MES zertifizierte deutschsprachige Support-Mitarbeiter<\/li>\n<li>Schnelle Reaktion w&auml;hrend der Servicezeiten von&#8239;<strong>Montag bis Freitag,<br>\nMo &ndash; Do 8:00<\/strong> <strong>bis 17:00 Uhr und Fr 8:00 bis 13:00 Uhr<\/strong><\/li>\n<li>Zugriff auf das moderne und effiziente <a href=\"https:\/\/b2c.viers.cloud\/EBMHelpdesk\">Support-Portal<\/a>\n<ul>\n<li>Verf&uuml;gbarkeit rund um die Uhr das ganze Jahr<\/li>\n<li>Verfolgen aller Anfragen mit allen zugeh&ouml;rigen Informationen<\/li>\n<li>L&ouml;sungsangebote durch deutschsprachige &bdquo;Fragen und Antworten&ldquo;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Der optimierte Betrieb Ihrer Anwendungen ist Voraussetzung f&uuml;r Ihre Produktivit&auml;t.<\/p>\n<p>Entsprechende Schulungen zu den Software-Produkten sind Voraussetzung zur Erbringung des jeweiligen Supportes.<\/p>\n<p><strong>Die Laufzeit f&uuml;r die DASSAULT SYST&Egrave;MES-Wartung betr&auml;gt mindestens ein Jahr mit einer K&uuml;ndigungsm&ouml;glichkeit von zwei Monaten vor Ablauf.<\/strong><\/p>\n<\/div><\/section><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rt64p4-caf62fd1a1745cc9e24c01e982743ba7\">\n.flex_column.av-rt64p4-caf62fd1a1745cc9e24c01e982743ba7{\nwidth:49.5%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:50px 50px 50px 50px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-rt64p4-caf62fd1a1745cc9e24c01e982743ba7 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div class=\"flex_column av-rt64p4-caf62fd1a1745cc9e24c01e982743ba7 av_one_half  avia-builder-el-30  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltt58363-da3023ca958f40e527ba0ee8f48acbae\">\n#top .av-special-heading.av-ltt58363-da3023ca958f40e527ba0ee8f48acbae{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ltt58363-da3023ca958f40e527ba0ee8f48acbae .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ltt58363-da3023ca958f40e527ba0ee8f48acbae .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<\/p><div class=\"av-special-heading av-ltt58363-da3023ca958f40e527ba0ee8f48acbae av-special-heading-h3 blockquote modern-quote  avia-builder-el-31  el_before_av_textblock  avia-builder-el-first \"><h3 class=\"av-special-heading-tag\" itemprop=\"headline\">Servicebereich f&uuml;r unsere Kunden<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br>\n<section class=\"av_textblock_section av-ltt576kn-0bf942661c24797a04b17b9c4b9f334a \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\">\n<h3>Visiativ Helpdesk &ndash; wir sind gerne f&uuml;r Sie da!<\/h3>\n<p>Der Helpdesk ist permanent verf&uuml;gbar und kann jederzeit, auch au&szlig;erhalb der B&uuml;rostunden, Supportanfragen entgegennehmen. Ihre Anfrage wird automatisch dem richtigen Spezialisten aus unserem Team zugeteilt.<\/p>\n<\/div>\n<\/div>\n<div class=\"vc_btn3-container vc_btn3-left\"><\/div>\n<div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<\/div><\/section><br>\n<div class=\"avia-button-wrap av-ltt5d6eu-db298304d35654c8050662311654e166-wrap avia-button-left  avia-builder-el-33  el_after_av_textblock  el_before_av_textblock \">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltt5d6eu-db298304d35654c8050662311654e166\">\n#top #wrap_all .avia-button.av-ltt5d6eu-db298304d35654c8050662311654e166{\nbackground-color:#ffffff;\nborder-color:#2a2a2a;\ncolor:#000000;\nborder-style:solid;\nborder-width:2px 2px 2px 2px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-ltt5d6eu-db298304d35654c8050662311654e166:hover{\nbackground-color:#000000;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href=\"https:\/\/b2c.viers.cloud\/EBMHelpdesk\" class=\"avia-button av-ltt5d6eu-db298304d35654c8050662311654e166 av-link-btn avia-icon_select-no avia-size-large avia-position-left\"><span class=\"avia_iconbox_title\">Visiativ Helpdesk&#10141;<\/span><\/a><\/div><br>\n<section class=\"av_textblock_section av-ltt57lp0-7cc5d99db69c0ce75f57413e74306442 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\">\n<p><strong>Registrierung<\/strong>:<\/p>\n<p>Sollten Sie noch keinen Account f&uuml;r den Visiativ Helpdesk haben, klicken Sie bitte auf der Login Seite auf &bdquo;Sign up now&ldquo; und folgen Sie den Anweisungen zur Erstellung Ihres Accounts.<\/p>\n<p>Support-Telefon: <a href=\"tel:+43%20664%208864%200000\">+43 664 88 64 00 00<br>\n<\/a>(Mo-Do 08:00-17:00 Uhr und Fr 08:00-13:00 Uhr)<\/p>\n<\/div>\n<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\"><\/div>\n<div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<\/div><\/section><br>\n<section class=\"av_textblock_section av-ltt57v38-a111268184f18d23f90433c4fd173237 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\">\n<h3>Fernwartung<\/h3>\n<\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element blau\">\n<div class=\"wpb_wrapper\">\n<p>Wir verwenden f&uuml;r die Fernwartung die Fernwartungs-Software TeamViewer.<br>\nDie Client-Komponente finden Sie hier:<\/p>\n<\/div>\n<\/div>\n<\/div><\/section><br>\n<div class=\"avia-button-wrap av-ltt5e2ot-3377a3ee16e2363048d560e675870442-wrap avia-button-left  avia-builder-el-36  el_after_av_textblock  avia-builder-el-last \">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltt5e2ot-3377a3ee16e2363048d560e675870442\">\n#top #wrap_all .avia-button.av-ltt5e2ot-3377a3ee16e2363048d560e675870442{\nbackground-color:#ffffff;\nborder-color:#2a2a2a;\ncolor:#000000;\nborder-style:solid;\nborder-width:2px 2px 2px 2px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-ltt5e2ot-3377a3ee16e2363048d560e675870442:hover{\nbackground-color:#000000;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href=\"https:\/\/get.teamviewer.com\/ebmtv14\" class=\"avia-button av-ltt5e2ot-3377a3ee16e2363048d560e675870442 av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-left\"><span class=\"avia_button_icon avia_button_icon_left\" aria-hidden=\"true\" data-av_icon=\"&#59437;\" data-av_iconfont=\"entypo-fontello\"><\/span><span class=\"avia_iconbox_title\">TeamViewer<\/span><\/a><\/div><\/div><\/div><!--close column table wrapper. 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